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  • Points System

  • Membership Benefits

  • Birthday Special

  • Tag For Rewards

Membership Perks

Help Yourself

  • Check order status

  • Track or change your order

  • Return items

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HOW CAN WE HELP?

We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, checking order status, returns, and more. 

For all other enquiries, kindly fill up and submit the Contact Us form and we'll get back to you as soon as possible.

Shipping & Delivery

  • Delivery Time

  • Same Day Shipping

  • When can I expect my order?

  • What time will my order deliver?

  • Signature on Delivery

  • How much am I charged for shipping?

  • Changing my shipping address.

  • What happens if my delivery goes missing or is damaged?

  • Find or Reset Password

  • Manage Your Account

  • Express Checkout

  • Privacy Policy

Your Account

  • Check Order Status

  • Cancel Items or Order

  • Change Order

  • Track Shipments

  • View or Print Invoice

Shopping Experience

  • Review of items

  • How to place an order?

  • Redeem your e-coupon

  • Log out

  • Saving Items for Later

Payment & Security

  • Payment Methods

  • Can I change my payment method?

  • Are my credit/debit card details secure?

  • When will my credit card be charged?

  • Can I change my billing address?

We Keep You Informed

  • How will Advanced Time keep me informed of the progress of my order?

  • I have not received my order acknowledgement or shipment confirmation email

  • Be notified of promotions and updates upon signing up for Advanced Time newsletters

Warranty

Returns & Refunds

Viewing & 
Changing Orders

  • Warranty Terms and Conditions

  • Return Items

  • Terms and Conditions

Shopping Help

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ABOUT US

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