Payment & Security
Payment Methods
Advanced Time Online Store accepts a variety of payment methods. We accept Master Card, Visa & PayPal
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Troubleshooting Credit Card and Debit Card Payment Errors
For new or recently reissued card, the card needs to be activated first. Check that the card details entered are correct, the card type (Masters,Visa), card number and the expiration date. Remove any dashes or spaces for the card number.
If you do not have sufficient credit limit, please check with your card issuer. If you have exceeded your daily spending limit for your debit card, please check with your card issuer. If everything seems to be correct, contact your card issuer. Your card issuer may need some verification before they authorise your purchase.
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Account Verification
To prevent any unnecessary delays in processing your order, please ensure that the billing address on your order and credit card account matches. If you have recently moved or are unsure of your billing address, please contact your credit card-issuer to confirm.
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Security Codes
The credit card security code is a unique three or four digit number printed on the back (Visa/MasterCard) of your card. Visa/MasterCard: (INS PIX of Back of Card)
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Daily Spending Limits for Debit Cards
Most debit and credit cards have daily spending limits that may substantially delay the order processing, even if there is enough money in an account. When using a debit card, funds are immediately reserved in your bank account upon order placement. Please consult your card-issuer for more information about your daily spending limits if you are having trouble in placing your order.
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When Advanced Time charges your account
When you place an order, we will contact your credit or debit card's issuing bank to confirm it is a valid account. We will request an authorisation, which holds the funds for the full or partial purchase amount.
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As we prepare your items, authorised funds will be unavailable and your card will only be charged after your order has shipped. If your order contains multiple items and they ship at different times, you may see multiple charges on your credit card statement.
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If you cancel your order before it has been billed, we will contact the bank within 2 business days to request the authorisation reversal. Any authorisations placed on your credit or debit card account can take up to 30 days to reverse, depending on the credit card issuer. Contact your financial institution for their specific time frames.
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Can I change my payment method?
The payment method for an order cannot be amended once the order has been submitted to us. To choose an alternative payment method, you will need to cancel your existing order and place a new order with your preferred payment method. Please note that when cancelling credit card orders, it can take up to five (5) business days for the payment authorisation to be removed by your credit card company.
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Are my credit/debit card details secure?
The security of our store servers is closely monitored to prevent any unauthorised disclosure or use of credit card numbers and to protect the confidentiality of your personal information. We use the SSL (Secure Socket Layer) industry standard, the highest level of security available today for web-secured applications.
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When will my credit card be charged?
When you place your order, Advanced Time will request authorisation to charge the order amount from your credit card company. If you ordered more than one item, there may be multiple authorisations.
Once we receive approval, Advanced Time reserves the amount on your card until the items are available to ship. Your card will be charged when your order ships. If you ordered more than one item, there may be more multiple charges as items ship separately as they become available.
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Why was my credit card payment not processed?
Your credit card company may have declined authorisation to debit your card due to one of the below mentioned reasons. If such a situation arises, we will inform you of this via email: There may be a credit limit on your account
The incorrect card type, number or expiry date was accidentally selected when placing the order There were dashes or spaces in the account number that could not be recognised Your bank requires verification from you before authorising the purchase Your card may be recently issued and has not yet been activated.
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My credit card was declined, can I re-authorise it?
If your order was not authorised online, please confirm you have correctly entered your credit card details and place your order again. If you still have difficulties, please contact your credit card company to make them aware of your order.
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If you have already received an order number but were informed by us that your card was declined, to prevent further delay of your order, please:
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Contact your card provider to advise them that you have placed an order with Advanced Time so that the payment can be processed.
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Visit Order Status to verify your payment or to make changes to your payment information. Please note that it may take up to 24 hours for the status to update.
Can I change my billing address?
Your billing address is the registered address that your credit card company holds. Please ensure that your billing address is correct at the time of placing your order. Once your order has been accepted by Advanced Time, your billing address cannot be changed as it would have already been authorised by your credit card company.